SMA Pinnacle Mover Program
The primary goal of the Pinnacle Mover Program is to promote and recognize professional competence and adherence to ethical standards on the part of movers.
How to Become a Pinnacle MoverExpand Minimize
To qualify and achieve certification, a mover must meet and maintain criteria established to help insure high levels of service and consumer protection.
What Does it Take to Become a Pinnacle Mover?
The Pinnacle Mover Program is administered by the Southwest Movers Association working in conjunction with a three-person certification panel made up of the SMA executive director and two public panel members.
The certification is valid for one year, although it may be revoked if the mover falls out of compliance. Any mover member company in good standing with SMA is eligible for consideration. An application fee of $150 is required to begin the certification process. A $100 fee is required for recertification.
The applicant company must fully and accurately complete a certification questionnaire and provide proof of attainment of individual certification criteria. The applicant must also agree to an on-site evaluation by the Pinnacle Mover certification committee or SMA staff if needed.
To achieve Pinnacle Mover status, a company must meet all required standards and criteria in addition to earning 150 points from a menu of optional criteria. Guidelines for many of the optional items are available from SMA.
What Does it Mean to Be a Pinnacle Mover?
Achieving the status of a Pinnacle Mover indicates a commitment to be the best in our industry. Once certified, a mover will receive an engraved award for display at their location in addition to decals and logos indicating Pinnacle Mover status.
SMA will issue a press release to the local media and to applicable regulatory agencies recognizing the certification. Pinnacle Movers will also be eligible to participate in local advertising recognizing Pinnacle Movers in that area.
SMA has developed a menu of special products and services available at a special discount only to Pinnacle Movers. The association is working with regulatory agencies and state government to develop financial incentives for those companies who achieve certification. Our goal is to recognize those companies who go the extra mile to offer consistent quality service and to offer incentives to continue to do so.
Requirements to Become a Pinnacle MoverExpand Minimize
In order to achieve Pinnacle Mover status, a moving company must meet and maintain certain required criteria.
Obtain a Texas Department of Transportation (TxDOT) registration number
Maintain membership in good standing in Southwest Movers Association
Maintain a satisfactory U.S. Department of Transportation Safety Rating
Have no unresolved Better Business Bureau claims on record
Have no bankruptcy filings in last seven years
Maintain business or commercial auto liability coverage
Carry the following insurance minimums: Auto Liability: $1,000,000; Workers Compensation (Statutory limits set by state); General Liability: $1,000,000; Cargo Insurance: $50,000
Must comply with all state advertising rules and regulations
Have a formal consumer claims policy communicated to all customers
Comply with all other state and federal regulatory requirements
Pinnacle Movers must score a minimum of 150 points out of the following optional items:
Maintain and enforce an associate dress code
Maintain and enforce a formal alcohol/drug testing program for all associates
Maintain and enforce a formal associate conduct policy
Maintain and enforce a formal safety program
Distribute an associate/driver safety manual
Have a certified safety director on staff
Have a certified maintenance director on staff
Have a written and distributed mission statement
Administer an associate recognition program
Maintain a tuition assistance program for associates/employees
Conduct employee training programs
Maintain a maintenance recycling program
All motorized fleet vehicles less than 10 years old
All trailers less than 15 years old
Achieve certification from any American Moving and Storage Association program
Measure and receive credit for claims ratio measured by total claims paid versus total revenue
Current Pinnacle MoversExpand Minimize
Expand this section to view a list of all current SMA Pinnacle Movers
A-1 Freeman Moving Group, Inc (Houston, TX)
Ace Relocation Systems LL (Kyle, TX)
Adams Transfer & Storage (Conroe, TX)
Albert Moving & Storage (Wichita Falls, TX)
All My Sons Moving & Storage (Austin TX)
All My Sons Moving & Storage (Houston, TX)
All My Sons Moving & Storage (San Antonio, TX)
All Points Moving & Storage Co., Inc. (Houston, TX)
American Relocation & Storage Systems (Austin, TX)
Armstrong Relocation (Carrollton, TX)
Atlantic Relocation Systems (Houston, TX)
Central Transportation Systems (El Paso, TX)
Condor Moving Systems (Gal Moving Group, dba) (Arlington, TX)
Conlee-Garrett Moving and Storage (Bryan, TX)
Crocker Transfer & Storage (Corpus Christi, TX)
Daryl Flood, Inc (Houston, TX)
EDC Moving Systems (Houston, TX)
East End Transfer & Storage (Houston, TX)
Garrett Transportation (Fort Worth, TX)
I.M.S. Relocation (Carrollton, TX)
Lone Star Relocation Services, Ltd (San Antonio, TX)
McCollisters Transportation Systems, Inc. (Coppell, TX)
New World Van Lines (Houston, TX)
Roadrunner, Ltd. (Houston, TX)
Texas Moving Company, Inc. (Richardson, TX)
Willis Permian (Odessa, Texas)